| Q1 |
What is the minimum amount that needs to be there in my card?
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The minimum amount that can be loaded on the card is US $ 500. The maximum amount would be as per RBI/FEMA guidelines applicable from time to time. |
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Q2 |
What is the validity of the card?
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This card is valid for a period of 2 years from the date of issue. (Marked on the face of the card). |
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Q3 |
How can I use the Internet Banking facility to view the transaction details of my card?
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Our Internet Banking facility allows you to view your transaction details. You can simply log onto I-Net Banking and select cards option to login with your IPIN (Internet Banking PIN), for a complete update on your card. You can also check out the balance remaining on your card through any IDBI Bank ATM in India or any Visa/PLUS ATM abroad. |
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Q4 |
How many times can I reload my card?
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Your IDBI Bank World Currency Card is valid for a period of two years. Within this period you can reload* your card as many times as you like.
In case you are reloading your card after you have come back from your trip abroad i.e., before your next trip, you will need to fill up the reload form, pay either by debit to your IDBI Bank account or by cheque and provide a copy of your new air ticket.
If you are abroad, you will be required to fax us the reload form and you can pay either by debit to your IDBI Bank account or by cheque.
*charges applicable
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Q5 |
What immediate steps do I take if my card gets lost?
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- If you lose your card please call the IDBI Bank Phone Banking centre
- If you are in India please call (1-800-22-6999), if you are abroad please call (0091 22 66937000)
- Please quote your World Currency Card Reference Number and request for the card to be deactivated.
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Q6 |
How do I replace my card?
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You need to call up the IDBI Bank Phone Banking Centre (0091 22 66937000) and request for a Replacement Card*.
If you are travelling, you can request for a Replacement Card to be sent to your current location. However, this will be done only after the Bank verifies your identity.
On receipt of the replacement card you need to call the IDBI Bank Phone Banking centre and confirm that you have received the card. The Bank will activate your card thereafter.
Emergency card replacements will be carried out within 48 hours.
*charges applicable
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Q7 |
What happens to the balance in my World Currency Card once I return from a foreign trip?
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When you return home, you can either choose to have your balance reimbursed or retain the same on your card for any future trips.
To withdraw the balance, simply call our 24-hour toll free phone banking number and have a demand draft* drawn for the remaining balance, in your favour. The demand draft will be sent to your mailing address. For MTNL / BSNL Customers please call: 1800-22-1070 and for Other Customers please call: 1800-200-1947.
*charges applicable
Note: Based on RBI regulations, you can retain your card only if the balance remaining is below US$ 2,000 when you trip abroad. If the balance exceeds US$ 2,000, you will have to surrender your card and take back the remaining amount in full within 90 days from the date of arrival.
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Q8 |
How do I buy this card?
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- Walk into an IDBI Bank branch
- Fill out the application form and submit the necessary documents*
- Pay by cash/cheque
- Collect your World Currency Card on the spot, instantly over the counter
*Copy of Air Ticket, Passport, A2 Form, PAN No. or Form 60.
World Currency Card Kit
Your World Currency Card kit will consist of the following:
- World Currency Card
- Usage Guide
- ATM PIN and Net Banking PIN
Card Activation
If you pay through cash your card will be activated on the same day. If you pay through cheque your card will be activated the day the cheque gets cleared. You can call our Phone Banking Centre 1-800-22-6999 to check if your card has been activated.
The IDBI World Currency Card is the perfect solution to take care of all your travel needs. So the next time you’re travelling abroad simplify business/leisure travel and bring home the IDBI Bank World Currency Card.
Bon Voyage!
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Q9 |
What are the tariff charges?
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| No |
Charges |
US
$ |
EUROS |
POUNDS |
Canadian
$ |
Austr-
alian
$ |
Sing-
apore
$ |
UAE-
AED |
Japan-
ese
Yen |
| 1 |
Initial
Card fee |
3 |
2.5 |
2 |
4 |
4 |
5 |
11 |
275 |
| 2 |
Reload
fee |
2 |
1.5 |
1 |
2.5 |
3 |
3.5 |
7 |
185 |
| 3 |
Replace-
ment fee |
2 +
courier
charges |
1.5 +
courier
charges |
1 +
courier
charges |
2.5 +
courier
charges |
3 +
courier
charges |
3.5 +
courier
charges |
7 +
courier
charges |
185 +
courier
charges |
| 4 |
Foreign Excha-
nge
rates |
As per rate determined by IDBI Bank |
| 5 |
Transactional charges |
|
a)
Cash
withdr-
awal |
1.5 |
1.5 |
1 |
2.76 |
3.3 |
3.86 |
5.25 |
140 |
|
b)
Balance inquiry |
0.55 |
0.44 |
0.33 |
0.66 |
0.77 |
0.88 |
1.93 |
50 |
| 6 |
Cross Currency Conv-
ersion |
As per rate determined by Visa / IDBI Bank. |
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| These charges are subject to change from time to time |
| *Service tax applicable |