Q.1. What is a Cash Card?
• Cash Card is a rupee denominated pre-paid Visa Flag card.
• Valid for a period of 2 years from the date of issue (marked on the face of the card).

Q.2. Where can I use this Cash Card?
•Can be used to make purchases at over 4.70 lakh establishments in India. It can also be used to withdraw cash from over 1000 IDBI Bank ATMs and all shared network ATMs (including 36,000 VISA plus ATMs) in India.
•Can be used more than once. The card can be used to make repeated purchases/withdrawals till the specified value on the card has been spent

Q.3. What are the main Benefits of this Card to a Corporate?
Benefits to the Corporate.
• Hassle free alternative for
a)Reimbursements to employees
b)Salary disbursements
c)Incentive payment to employees / staff.
•No Account Required. Need not be a customer of the bank. KYC norms needs to be fulfilled.
•Convenient alternative to demand drafts, cheques or cash disbursements to employees/staff.
• No reconciliation problems
•Reloadable-which means you can disburse more cash to the same employee/staff as and when required upto Rs 25,000/-, as per the requirement of the corporate


Q.4. What are the charges for this card?
• There is a charge of Rs 150/- per card at the time of issue. For every reload, a fee of Rs.50/- per card needs to be paid.
• There is no charge for transactions at IDBI Bank ATMs or any other shared network ATMs.
• There is no charge if the card is used at a Merchant Establishment for purchases.However, for use at Petrol Pumps and Railway Stations, a surcharge of 2.5% of the purchase value shall be applicable as per industry standards.

Q.5. What will the Cash Card pack contain?
The Cash Card pack will contain the following

• Outer envelope (sealed), which has a Cash Card Reference Number (this number is to be quoted for claiming unutilized balances).
• Welcome letter with Cash Card pasted on it.
• ATM PIN
• INET PIN
• Terms & Conditions

Q.6. What if my Cash Card is lost or stolen?
• Original Purchaser or the Recipient of the Cash Card may report a card as lost. All you need to do is call up IDBI’s Phone Banking centre 1-800-22-6999 and quote the Cash card reference number mentioned on the card mailer. The card will be deactivated immediately to prevent misuse.

Q.7. How can I claim the unutilized balance remaining on this card after expiry of the card?
• Any unutilized balance less than Rs 100/- will lapse on expiry of the card. Any unutilized balance greater than Rs 100/- will be returned to the original purchaser of the card.
• The original purchaser can fill out a form asking for a refund of the unutilized amount on the card, post expiry of the card.
• The bank will deduct a service charge of Rs 50/- and issue a pay order to the original purchaser or credit its account for the remaining balance.
• All such claims have to be made within 3 months of expiry of the card.