Home Personal Banking Corporate Banking MSME Banking Agri Banking NRI Banking Customer Care
A-   A   A+  
   Home     About Us     Investor     IDBI Group     CSR    Careers     Contact Us    Search
Hindi
  Net Banking Login
Frequently Asked Questions
Home Loan FAQ
Personal Loan FAQ
Super Savings Account FAQ
World / Global Currency Card FAQ
Fixed Deposits FAQ
Loan Against Property FAQ
Gold Debit Card FAQ
International Debit Cum-ATM Card FAQ
Cash Card FAQ
Kids Card FAQ
Gift Card FAQ
Platinum Card FAQ
Phone Banking FAQ
Corporate Payroll Account FAQ
Money Transfer Services FAQ
Portfolio Investment Scheme FAQ
ASBA IPO Payment Option FAQ
FAQs on ATM Usage
FAQ on Paymate
 
FAQ > World / Global Card FAQ

FAQ's about World / Global currency card-IDBI Bank FAQ's

1

What is the minimum amount that can be loaded in IDBI Bank’s World Currency Card (WCC) / Global Currency Card (GCC)?

 

The minimum amount that can be loaded on the card is US $ 100 or Equivalent amount in other currency. The maximum amount would be as per RBI/FEMA guidelines applicable from time to time.

Q2

What is the validity period of the cards?

 

These cards are valid for a period of 2 years from the date of production. (Marked on the face of the card).

Q3

How can I use the Internet Banking facility to view the transaction details of my card?

 

Our Internet Banking facility allows you to view your transaction details. You can simply log onto I-Net Banking and select cards option to login with your IPIN (Internet Banking PIN), for a complete update on your card. You can also check out the balance remaining on your card through any IDBI Bank ATM in India or any Visa/PLUS ATM or any MasterCard/ Maestro/ Cirrus ATMs abroad road.

Q4

How many times can I reload my card?

 

Your IDBI Bank WCC/ GCC is valid for a period of two years. Within this period, you can reload* your card as many times as you like. In case you are reloading your card after you have come back from your trip abroad i.e., before your next trip, you will need to fill up the reload form, pay either by debit to your IDBI Bank account or by cheque and provide a copy of your new air ticket.

If you are abroad, you will be required to fax us the reload form and you can pay either by debit to your IDBI Bank account or by cheque.

Q5

What immediate steps do I take if my card gets lost?

 

      Bullet If you lose your card please call the IDBI Bank Phone Banking centre.
      Bullet If you are in India please call (1-800-22-6999), if you are abroad please call (0091-22- 66937000).
      Bullet Please quote your WCC/ GCC Reference Number and request for the card to be deactivated.

Q6

How do I replace my card?

 

Contact IDBI Branch, request for a Replacement Card to be sent to your current location. However, this will be done only after the Bank verifies your identity.

On receipt of the replacement card you need to contact your Branch and confirm that you have received the card. The Bank will activate your card thereafter.

Q7

What happens to the balance in my WCC/ GCC once I return from a foreign trip?

 

When you return home, you can either choose to have your balance reimbursed or retain the same on your card for any future trips.

To withdraw the balance, please visit nearest IDBI Bank branch & fill up a simple refund application form. Branch will issue a Pay Order or credit your account on submission of your refund request. In case of WCC is purchased through Money Changer, please visit to the FFMC for claiming the refund.

As per RBI circular (RBI/2011-12/102) dated 02nd April 2012, on the receipt of Refund request from the Customer, Bank will refund outstanding amount remaining in WCC account immediately subject to retention of:

1) The amounts that are authorized and remain unclaimed/ not settled by the acquirers as of the date of redemption till the completion of the respective settlement cycle.

2) A balance not exceeding US$ 100, for meeting any pipeline transactions till the completion of the respective settlement cycle.

Note: Based on RBI regulations, you can retain your card only if the balance remaining is below US$ 2,000 or equivalent in other currency when you trip abroad. If the balance exceeds US$ 2,000, you will have to surrender your card and take back the remaining amount in full within 180 days from the date of arrival.

Q8 How do I buy this card?
        Bullet Walk into an IDBI Bank branch
      Bullet Fill out the application form and submit the necessary documents**
      Bullet Pay by cash/cheque
      Bullet Collect your WCC/ GCC on the spot, instantly over the counter.

**Copy of Air Ticket, Passport, Visa, A2 Form, PAN No. or Form 60.

Q9

What does WCC/GCC Kit consist of?

 

Your World Currency Card kit will consist of the following:     

      Bullet World Currency Card/ Global Currency Card
      Bullet Usage Guide
      Bullet ATM PIN and Net Banking PIN
      Bullet Terms & Conditions
Q10 How to activate your WCC/GCC?
  If you pay through cash, your card will be activated on the same day. If you pay through cheque, your card will be activated the day the cheque gets cleared.

The IDBI Bank WCC/ GCC is the perfect solution to take care of all your travel needs. So the next time you’re traveling abroad simplify business/leisure travel through IDBI Bank WCC/ GCC.

Q11

What are the tariff charges?

 

No

Card Charges in INR

US $

EURO

POUNDS

Canadian
$

Australian
$

Singapore
$

UAE-
AED

Japanese
Yen

1

Initial
Card fee

Rs. 150

Rs. 150

Rs. 150

Rs. 150

Rs. 150

Rs. 150

Rs. 150

Rs. 150

2

Reload
fee

Rs. 75

Rs. 75

Rs. 75

Rs. 75

Rs. 75

Rs. 75

Rs. 75

Rs. 75

3

Replacement fee

Rs. 100 +
courier
charges

Rs. 100 +
courier
charges

Rs. 100 +
courier
charges

Rs. 100 +
courier
charges

Rs. 100 +
courier
charges

Rs. 100 +
courier
charges

Rs. 100 +
courier
charges

Rs. 100 +
courier
charges

4

Foreign Exchange
rates

As per rate determined by IDBI Bank

5

Transactional charges in respective currency

 

a) Cash withdrawal

1.5

1.5

1

2.76

3.3

3.86

5.25

140

 

b) Balance inquiry

0.55

0.44

0.33

0.66

0.77

0.88

1.93

50

6

Cross Currency Conversion

As per rate determined by Visa / MasterCard/ IDBI Bank.

These charges are subject to change from time to time

 
Home | Top
Service Charges : Domestic Interest Rates : NRI Interest Rate
Disclaimer : webmaster : Site Map : RBI : RTGS : FAQ Up Arrow Policies - Privacy : Hyperlink : Copyright : Screen Reader Access