Account Related Services

• Updated balance enquiry (including balance in clearing)
• Balance as on date
• Last five transactions
• Statement of account by fax, e-mail or post
• Request for cheque book
• Hotlisting of ATM or Debit Cards
• Status of cheques issued or deposited
• Funds in clearing
• Bill payment details*
• Funds transfer - between your own accounts and to your registered NEFT payees account*
• Dial-a-draft* (available during office hours)
• Stop payment of cheques*
• Open a fixed deposit by debit to your account* (available during office hours)
• Renewal instructions on your existing fixed deposit* (available during office hours) 
• Report loss of cheque book
• Advise ATM card loss

Demat Account Related Services

• Details of your Demat Accounts
• Holding details in ascending or descending order 
• Holding statement by fax, mail or email
• Last five transactions
• Transactions statement by fax, mail or email
• Billing details
• Billing details by fax, mail or email

• Last five transactions
• Request for Account Statement
• Request for provisional certificate

Product Information

• Foreign exchange rates
• Deposit rates
• NRE and FCNR interest rates
• Deposit rates by fax

Other Services

• Change of TIN (telephone identification number)
• General information about the Bank
• Call transfer to officer on request

Security

Phone Banking is totally secure. Only by using your TIN (known only to customer), you can access your account. We advise you to change your TIN to a number of your choice the first time you use Phone Banking. Also, regularly change your TIN.

Confidentiality

Phone Banking keeps all your transactions private.

Note: *To enable the facility of Dial-a-draft, opening of fixed deposit, Bill Payment and other financial transactions for your account, we request you to download the application form for 'Financial Transactions through Phone Banking', get it signed by all joint accountholders and submit the same at your home branch.
Note: #Only if linked to Savings Account.