| While
it is our constant endeavour to provide
you with the best of our services,
if you face any issue, please get
in touch with our Customer Service
Manager or Branch Head at the Business
Unit / Branch, where you are maintaining
the relationship and they shall be
glad to assist you.
In case you do not receive a revert
within 8 working days, please get
in touch with our Nodal Officer
as mentioned below or alternatively
you may enter your complaint details
in the Complaint
Form: -
Name of the Complaint Redressal
Nodal Officer –
Mrs. Kiran S. Balwani.
Address – IDBI Ltd., Elemach
Building, Ist Floor, Plot No. 82/83,
Road No. 7,
Street No. 15, MIDC, Andheri (E)
, Mumbai – 400 093
Telephone Number –
022-66977889, 022-66977800 extn 7498.
If we are unable to provide you
with a satisfactory solution within
a month of your registering a complaint,
you may get in touch with the Banking
Ombudsman appointed by the Reserve
Bank of India. The details of the
Banking Ombudsman can be procured
from our nearest branch or you may
also visit www.bankingombudsman.rbi.org.in
for the same.
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