IDBI Phone Banking Services

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Mentioned below are all the services that you can avail of on our Phone Banking facility.^

Account Related Services

Updated balance enquiry (including balance in clearing)
Balance as on date
Last five transactions
Statement of account by fax, e-mail or post
Request for cheque book
Hotlisting of ATM or Debit Cards
Status of cheques issued or deposited
Funds in clearing
Bill payment details*
Funds transfer - between your own accounts and to your registered EFT payees account*
Dial-a-draft* (available during office hours)
Stop payment of cheques*
Open a fixed deposit by debit to your account* (available during office hours)
Renewal instructions on your existing fixed deposit* (available during office hours)
Report loss of cheque book
Advise ATM card loss

Demat Account Related Services

Details of your Demat Accounts
Holding details in ascending or descending order
Holding statement by fax, mail or email
Last five transactions
Transactions statement by fax, mail or email
Billing details
Billing details by fax, mail or email

Information About Your Loan Accounts#

Last five transactions
Request for Account Statement
Request for provisional certificate

Product Information

Foreign exchange rates
Deposit rates
NRE and FCNR interest rates
Deposit rates by fax

Other Services

Change of TIN (telephone identification number)
General information about the Bank
Call transfer to officer on request during office hours
Voice mail facility

Security

Phone Banking is totally secure. Only by using your TIN (known only to you), you can access your account. We advise you to change your TIN to a number of your choice the first time you use Phone Banking. Also, regularly change your TIN.

Confidentiality

Phone Banking keeps all your transactions private.

Note:^ These services are available only to Mumbai, Pune and Nagpur account holders. Note: *To enable the facility of Dial-a-draft, opening of fixed deposit, Bill Payment and other financial transactions for your account, we request you to download the application form for 'Financial Transactions through Phone Banking', get it signed by all joint accountholders and submit the same at your nearest branch. Note: #Only if linked to Savings Account.

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