Q1: What if there are invalid login attempts?
A: Your SMS Banking service will be locked if 3 invalid login attempts are made. In such case you have to contact the branch for unlocking the service.

Q2: What if I forget my password?
A: You can obtain your new password from your branch in case you forget it.

Q3: How do I log out?
A: To log out, click on the 'options' key of your handset and choose ' Log out ' to end the SMS Banking session.

Log -in: You use your ID and password to log in. Your user ID is your customer ID assigned by the bank.

Change password: Use this option to change your password. For security reasons, you will be requested to change your password after a fixed interval.

Personalised menu (optional): This option is available a one of the choices on your WAP enabled handset, as soon as you log in.

• Balance enquiry
• Transaction enquiry
• Last 3/5 transactions
• Cheque payment status

• Statement requests
• Cheque book requests
• Cancellation of service requests
• Status of requests
• Demat-free balance holding
• Demat-last two transactions

• Interest rate
• Product information
• Branch listing

• Go to the 'settings' options in your WAP enabled handset
• Choose any of the vacant 'settings' options
• Choose the 'edit' option
• Then set the parameters to the values mentioned 

Sr No.	Parameter	Values
1	Homepage	http://mobbnk/idbiwap/
2	Connection type	Continuous
3	Connection security	On
4	Bearer	Data
5	Dial-up number	0226916461 (for Mumbai)
6	IP address	203.199.31.4
7	Authentication type	Normal
8	Data call type	Analogue
9	Data call speed	Autobauding
10	User name	WAP
11	Password	WAP