A. If you have a WAP enabled mobile phone then these services can be accessed at local call charges by the user anywhere in India through the Internet mode.The designated telephone number for Mumbai is 26919461.Customers of other cities are required to dial their local ISP (Internet Service Provider).

Basic requirements:

• Get the phone enabled for SMS service from your service provider
• Set the SMSC message centre number on the mobile phone once your operator provides this number
• Register yourself as a user with the respective branch of IDBI with whom you have your accounts

A. You can always navigate to your previous page by selecting the back key, usually the right soft key. In case you don't see a back key on your screen you can select the option key usually the left soft key. After selecting this option key, a number of options are available for you.

• Back - To navigate to a previous page
• Menu - To go back to your main menu
• Submit - This option will be used in most of the services , after you have submitted the necessary inputs required and wants to proceed further to confirm this request

A. Your SMS Banking service will be locked if 3 invalid login attempts are made. In such case you have to contact the branch for unlocking the service.

A. You can obtain your new password from your branch in case you forget it.

A. To log out, click on the options key of your handset and choose 'Log out' to end the SMS Banking session.