| Q1. If you do not have a WAP enabled facility? |
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A. For all those who do not have the WAP enabled facility, IDBI provides SMS (Short Message Service). SMS is the facility to send and receive short alpha-numeric messages to and from mobile phones. The service is available to all the customers who maintain Savings, Current Accounts or Fixed Deposits with IDBI, at no extra cost (However, the service provider may charge some nominal charges. Some of the service providers provide this facility as a complementary service). SMS can be enabled without any additional device. For sending SMS messages, speech SIM card would suffice.
Basic Requirement
- Get the phone enabled for SMS service from your service provider
- Set the SMSC message Centre Number on the mobile phone once your operator provides this number
- Register yourself as a user with the respective branch of idbi bank with whom you have your accounts
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| Q 2. How to access IDBI's SMS Banking Service using SMS? |
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A. While using SMS Banking service using SMS, a user has to give a request as a short message through a mobile phone. The short message should be in a particular format. The message has to be sent to 9820346920 or 9821043718. After the message is sent, within few seconds, the user will receive a response on his or her mobile phone as a short message. The user at his or her convenience can look at the message. |
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| Q 3. Is there any message formats that needs to be followed while using the various service options? |
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Know your options in SMS based SMS Banking services - From IDBI*
Input specifications for SMS Banking through SMS (User Guide 'SMS Service')
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Business
Request
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Input
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Account
related information
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| 1. Balance enquiry |
BAL
CUSTOMERID PIN [ACCOUNT NUMBER]
Example:
Bal 400001 aaaaa
(All fields would be separated by
spaces)
Account number is optional. By default,
information is available for primary
account number. |
| 2. Fixed deposits
enquiry |
FD
CUSTOMERID PIN [ACCOUNT NUMBER]
Example:
Fd 400001 aaaaa
(All fields would be separated by
spaces). Account no is optional.
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| 3. Last 3 Transactions |
TXN
CUSTOMERID PIN [ACCOUNT NUMBER]
Example:
txn 400001 aaaaa
(All fields would be separated by
spaces). Account number is optional.
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| 4. Cheque Payment
Status (to ascertain whether the cheque
is paid or not) |
CPS
CUSTOMERID PIN CHEQUE NUMBER [ACCOUNT
NUMBER]
Example:
Cps 400001 aaaaa
(All fields would be separated by
spaces). Account number is optional. |
| 5. Request for cheque
book |
CBR
CUSTOMERID PIN NUMBER OF LEAVES P/M
[ACCOUNT NUMBER]
Example:
Cbr 400001 aaaaa 30 P - (By Person
/ By Mail)
(All fields would be separated by
spaces). Account number is optional. |
6. Request
for statement one can u.se this
reference number to check the status
of the request any time. The bank
mails the
statement of account.
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STM
CUSTOMERID PIN FROM-DATE-TO-DATE [ACCOUNT
NUMBER]
(All fields would be separated
by spaces)
From date MMYY
To date MMYY
Account number is optional.
Example:
Stm 400001 aaaaa 0899 1200 |
| 7. Change of PIN |
CPN
CUSTOMERID OLDPIN NEWPIN
(All fields would be separated by
spaces).
Example:
Cpn 400001 aaaaa bbbbb |
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Demat
Enquiry
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8. Free balance Holdings (Passing
the customer ID) |
DB
CUSTOMERID PIN
STARTS WITH [DPM CLIENT ID]
Example:
db 400707 aaaaa ba 10017028 |
| 9. Last two Transactions |
DT
CUSTOMERID PIN
Example:
DT 400707 aaaaa 10017028 |
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Bill
Payment
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| 10. Pending Bills |
GETBILL
CUSTOMERID PIN [PAYEEID]
(All fields would
be separated by spaces).
Bill ID:
Biller Name:
Bill Date:
Amount:
Due Date:
Example:
IDBI Bank GETBILL
Bill ID :1278
Biller Name: Life Insurance Corporation
of India
Bill Date 04/12/2002
Amount 11,000.00
Due Date 22/02/2003
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| 11. Pay Bill |
PAYBILL
CUSTOMERID PIN BILLID
(All fields would be separated
by spaces).
Success or failure message.
Example:
IDBI Ltd
PAYBILL
Bill No:1281 of MTNL Delhi for Rs 993.00
has been sucessfully paid.Your Payment ID
is 0000003496.
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| 12. Registered Billers |
MYBILLERS
CUSTOMERID PIN
(All fields would be separated by
spaces).
Payee ID
Payee Nick Name
Example:
IDBI Ltd.
MYBILLERS
Payee Id
20
Biller Name
MTNL Delhi
Payee ID
25
Biller Name
Life Insurance Corporation of India
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Supplementary
operations
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| 13. Change Primary
Account |
CPA
CUSTOMERID PIN ACCOUNT NUMBER
(All fields would be separated by
spaces).
Here, the account number is a must.
Example:
Cpa 400429 aaaaa 0131040042900 |
| 14. Help |
HELP
The reply message will contain the
formats for all the options available
for the uses as above. |
