IDBI Bank has been in the forefront in leveraging Information Technology (IT) to extend better service / products to the customers and other stakeholders, it recognizes the need for effective IT risk management. Apart from Information Security aspects, IDBI Bank's IT risk mitigation strategy includes aspects of compliance & privacy also. IDBI Bank has put in place an Information Security Policy (ISP) to ensure that information is protected from unauthorized access and confidentiality & integrity of the information are maintained along with timely availability of IT resources to legitimate users. A high-level Information Security Steering Committee (ISSC) of IDBI Bank ensures that provisions are in place for continued protection of IT resources of IDBI Bank. Apart from conducting regular information security awareness programs for the employees, IDBI Bank also communicates with the customers on various Information Security precautions through E-Mail / Mail / SMS.
IDBI Bank’s IT infrastructure and systems have been implemented within a robust information security framework. The centralized Data Center of IDBI Bank has been accredited with ISO 27001. ‘Defense in depth’ is achieved by multi-level information security implementations such as Firewalls, Gateway filters, De-militarized zone (DMZ), etc. Access to the information of IDBI Bank is on ‘need to know’ basis and internal controls & processes are in place to achieve the same. A dedicated team monitors the information security infrastructure of IDBI Bank on a 24X7 basis.